Atlas Chalk

Refund and cancellation policy

Last updated October 7, 2026

What you pay

  • Free: one coach, with the play designer, the playbook, the PDF play sheet and game entry. No card.
  • Program: $10 a month, with 3 coaches and 40 player portal licenses. Each coach after the third is $2 a month.
  • Game-day analyst seats, for high school and college programs: $3 a month each.

Subscriptions are billed monthly by card through Stripe, starting with a charge at checkout. A seat added during a month is charged pro rata on the next invoice. There is no free trial.

Prices are in US dollars and exclude applicable taxes.

Cancelling

The program's owner can cancel any time from Manage billing, which opens Stripe's billing portal. Only the owner can cancel.

A cancellation takes effect at the end of the month you have paid for.

When a subscription ends

The program goes back to the free plan. Nobody is removed and the playbook stays. The paid features stop, no one new joins past the free plan's one coach, and the program's players can't open the portal until it subscribes again. Their study results are kept on the schedule in the privacy policy.

Missed payments

If a payment fails, the paid features pause until the card is updated from Manage billing. The playbook and the staff don't change. If the card keeps failing, the subscription is marked unpaid and we send an invoice.

Refunds

If a program is charged for two subscriptions at the same time, we refund the second.

We give no other refunds: none for part of a month, none for a first charge, and none for a seat added by mistake.

How to ask for a refund

Email admin@atlaschalk.app.

Changes to this policy

We'll post any change here and update the date at the top. If a change is significant, we'll also email account holders before it takes effect.

Contact

Questions: admin@atlaschalk.app.